Forum Index | FAQ | I canceled my subscription but now need to re-register with a different card and it won't let me
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Debra Woods


When you cancel your existing subscription, your account remains available with access to the current area until the end of the current subscription period.

So if your membership auto-renews on the 1st of each month, and you cancel any time before the 1st of the next month, you will continue to be able to access the material till the last day of the current month, after which your account will be removed and you can re-register. This way you get the full value of the month you have already paid for, and when that ends, you can re-register for the next month.

If you canceled and no longer need access to the current area, but need access to a different area, we can switch you over to the new area for the remainder of the current month, after which, you can register again as needed.

Posted: 30 Oct 2020 13:50 Back to top